Customers · Beginner
Reply to customer emails faster
Use AI to draft replies to common customer emails in your own tone, then check and send. You stay in charge of every …
AI playbooks
All playbooks
Marketing · Beginner
Write product descriptions
Turn a product’s specs and a photo into clear, accurate descriptions for your website, marketplace listings or menu, …
Customers · Beginner
Reply to online reviews
Draft thoughtful replies to Google and other reviews, good and bad, so every review gets a response without it taking…
Operations · Beginner
Turn meeting notes into tasks
Paste rough notes or a transcript and get a clean summary, decisions and a task list with owners and dates.
Marketing · Beginner
Plan a month of social posts
Turn what is happening in your business this month into a simple posting plan and first drafts for each post.
People · Beginner
Write job ads and interview questions
Draft a clear, fair job ad and a set of structured interview questions for any role.
Customers · Intermediate
Build an FAQ assistant from your documents
Create an assistant that answers staff or customer questions using only your own documents: policies, price lists, ma…
Sales · Intermediate
Draft quotes and proposals
Turn notes from a site visit or call into a clear, professional proposal using your own template and prices.
Admin and finance · Intermediate
Sort expenses and receipts
Use AI to suggest categories for bank transactions and pull details from receipts, then check before anything goes in…
Operations · Beginner
Write standard operating procedures
Turn how you do something into a clear checklist anyone on the team can follow.
Customers · Advanced
Sort and prioritise support requests
Automatically tag incoming requests by topic and urgency so the right person sees the urgent ones first.
Sales · Beginner
Prepare for sales calls
Get a short briefing before a call: what the prospect does, likely needs, good questions to ask and objections to exp…
Marketing · Intermediate
Write blog posts that answer real questions
Use AI as an editor and outliner to publish helpful posts based on questions your customers really ask, with your exp…
Admin and finance · Beginner
Chase unpaid invoices politely
Create a set of reminder emails, from friendly nudge to final notice, that you can send in seconds.
Operations · Intermediate
Get answers from your spreadsheets
Upload sales or booking data and ask plain-English questions: best sellers, quiet days, trends, outliers.
Customers · Beginner
Translate messages and documents
Understand and reply to customers in other languages, and translate menus, signs and simple documents.
Sales · Beginner
Do quick competitor research
Compare competitors’ public offers, prices and messages to find where you stand out.
Admin and finance · Intermediate
Pull data out of PDFs and forms
Extract details from invoices, order forms or applications into a spreadsheet, then check before using.
Marketing · Beginner
Write an email newsletter people open
Turn a month of news, offers and tips into a short newsletter with a subject line worth opening.
Marketing · Beginner
Create images for posts and ads
Use AI design tools to make clean social graphics, banners and ad images, without pretending AI images are real photo…
Marketing · Intermediate
Turn one video or talk into many posts
Take one video, podcast, webinar or long post and turn it into clips, captions, an email and a blog post.
Marketing · Beginner
Keep your Google Business Profile active
Write regular updates, offers and answers to common questions for your Google listing, and reply to every review.
Marketing · Intermediate
Rewrite your website pages
Make your home, services and about pages clearer: who you help, what you do, what it costs and how to get started.
Marketing · Intermediate
Write and test ad copy
Draft several versions of headlines and descriptions for search and social ads, then let real results pick the winner.
Marketing · Beginner
Find what customers search for
Build a list of the questions and searches people use to find businesses like yours, then decide which pages and post…
Customers · Beginner
Write welcome emails for new customers
Write a short series of emails that tells new customers what happens next, answers their first questions and sets exp…
Customers · Intermediate
Make sense of customer feedback
Paste survey answers, reviews or support messages and get the main themes, what is getting better or worse, and what …
Customers · Beginner
Write phone scripts and voicemail
Write clear greetings, call scripts for common questions and an after-hours voicemail message that tells callers what…
Sales · Beginner
Follow up on quotes without being pushy
Write a short set of follow-up messages for quotes that went quiet, so you follow up every time without sounding desp…
Sales · Intermediate
Write case studies from real projects
Turn a finished project into a short before-and-after story that helps future customers understand what you do.
Sales · Intermediate
Design clear pricing packages
Use AI to think through simple good, better and best packages, and write clear descriptions of what each includes.
Sales · Beginner
Make presentations and pitch decks faster
Turn an outline or rough notes into a first draft of slides, then make it yours.
Operations · Beginner
Plan a project with a timeline
Turn a goal and a deadline into tasks, an order, rough timings and the risks to watch.
Operations · Advanced
Automate a routine task between apps
Connect the apps you already use so routine work happens on its own: new form entries to your CRM, invoices to a fold…
Operations · Beginner
Compare supplier quotes fairly
Lay out several supplier quotes side by side, spot the differences in what is included, and draft questions to ask.
Admin and finance · Intermediate
Build a simple cash flow forecast
Set up a 13-week cash forecast in a spreadsheet with AI help on the formulas, so you can see a tight month coming.
Admin and finance · Intermediate
Understand a contract before you sign
Get a plain-English summary of a contract, the clauses that commonly cause trouble and the questions to ask before si…
Admin and finance · Intermediate
Draft grant applications
Turn your project notes into clear answers to grant questions, within word limits, using only facts you can back up.
Admin and finance · Beginner
Get your records ready for the accountant
Make a checklist of what your accountant needs, find gaps in your records and write a clear summary of anything unusu…
People · Intermediate
Draft an employee handbook
Turn the way you already run things into a clear handbook: hours, holidays, sick leave, conduct, safety and who to as…
People · Beginner
Create training guides and quizzes
Turn your know-how into short training guides with quick quizzes, so new staff learn faster and you repeat yourself l…
People · Intermediate
Prepare for staff reviews
Organise your notes before a review into strengths, areas to grow and goals, and plan how to say the hard parts kindl…
People · Intermediate
Plan staff rotas faster
Use AI to draft a weekly rota from availability, skills and busy times, then check it against hours rules and fairnes…
Personal productivity · Beginner
Clear your inbox faster
Use AI to summarise long threads, draft quick replies and sort what needs you from what can wait.
Personal productivity · Beginner
Plan your week around what matters
Turn a messy list of tasks and meetings into a realistic plan with your top three priorities and time blocked for the…
Personal productivity · Beginner
Summarise long documents and reports
Get the key points, numbers and decisions out of long reports, PDFs and articles, then read the parts that matter in …
Personal productivity · Beginner
Learn something new with an AI tutor
Use an AI assistant as a patient tutor: explain at your level, quiz you and build a short learning plan.
Personal productivity · Beginner
Write clearer emails and messages
Turn a rambling draft into a clear message with the ask at the top, the right tone and nothing missing.
Personal productivity · Beginner
Prepare for meetings and calls
Show up prepared: a quick brief on the topic, the questions to ask, and the outcome you want.
Personal productivity · Beginner
Plan a trip
Turn dates, budget and interests into a day-by-day plan, a packing list and a list of things to book, then check ever…
Personal productivity · Beginner
Plan meals and shopping lists
Plan a week of meals around what you have, your budget and your schedule, with one combined shopping list.
Personal productivity · Beginner
Make a personal budget you will stick to
Use AI to organise your spending into categories, spot leaks and build a simple monthly plan, without sharing account…
Personal productivity · Beginner
Update your CV and write cover letters
Tailor your CV to each job ad and write a cover letter that sounds like you, without inventing experience.
Personal productivity · Beginner
Research a big purchase
Work out what matters for a car, laptop, appliance or service, compare options side by side and check facts on real s…
Personal productivity · Intermediate
Organise your notes and ideas
Pull scattered notes, voice memos and saved links into one place, and use AI to find, tag and connect them.
Personal productivity · Beginner
Rehearse a difficult conversation
Practise a hard talk, like asking for a raise, giving feedback or saying no, by role-playing with an AI first.
Personal productivity · Beginner
Build a daily routine that sticks
Design a realistic routine around your energy and commitments, and break big goals into small daily steps.
Personal productivity · Beginner
Understand official letters and forms
Get a plain-English explanation of a confusing letter or form: what it says, what you must do and by when.
Personal productivity · Beginner
Write a speech or toast
Turn your memories and a few notes into a short speech for a wedding, birthday, leaving do or award, that still sound…
Personal productivity · Beginner
Practise a language
Use AI for conversation practice at your level, gentle corrections and vocabulary from your real life.