Where AI helps most
General questions about opening hours, insurance accepted and what to bring, without patient details.
Open the playbook →Patient education pages written from the clinician’s own notes and checked by them.
Open the playbook →Front-desk and sterilisation checklists, signed off by a clinician.
Open the playbook →Practice news and general health awareness posts.
Open the playbook →Consistent answers for booking and insurance questions.
Open the playbook →Hours, services and holiday closures on Maps.
Open the playbook →AI tools worth a look for health and dental practices
We are not paid by any of these companies, and we list well-known options, not a ranking. Features and plans change; check the provider’s site and its data terms before you sign up. See all AI tools by category.
Do’s and don’ts
Do
- Use only tools that will sign the data agreements your health privacy law requires (for example a BAA in the US).
- Have a clinician review every AI clinical note.
- Keep patient-facing content general and reviewed.
Don’t
- Put patient information into consumer AI tools.
- Let AI give diagnoses or treatment advice to patients.
- Reply to reviews in a way that confirms someone is a patient.
Watch out for
- Do not enter patient information into AI tools without a signed agreement and approval.
- Clinical content must be reviewed by a qualified clinician.
General guidance, not legal or professional advice. Check your industry’s rules and your tools’ data terms.
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