Where AI helps most
1
Write job ads and interview questions
2Clear ads and structured interview guides.
Open the playbook →Write clearer emails and messages
3Candidate outreach that sounds human.
Open the playbook →Turn meeting notes into tasks
4Intake meeting notes into a hiring plan.
Open the playbook →Follow up on quotes without being pushy
5Follow up with clients on proposals.
Open the playbook →Make sense of customer feedback
Learn from candidate and client feedback.
Open the playbook →AI tools worth a look for recruiters and staffing agencies
TextioHelps write job ads and feedback that are clear and inclusive.
HubSpotCRM and marketing platform with AI writing, summaries and chat.
Otter.aiRecords and transcribes meetings, then writes summaries and action items.
Microsoft CopilotMicrosoft’s assistant, also built into Outlook, Word, Excel and Teams on Microsoft 365 plans.
We are not paid by any of these companies, and we list well-known options, not a ranking. Features and plans change; check the provider’s site and its data terms before you sign up. See all AI tools by category.
Do’s and don’ts
Do
- Use structured, job-related questions for every candidate.
- Tell candidates when AI is used in the process.
- Keep a person deciding every shortlist.
Don’t
- Let AI rank or reject candidates on its own.
- Paste CVs into tools without a data agreement.
- Send mass outreach that ignores the candidate’s background.
Watch out for
- Some places regulate automated hiring tools and require audits or notices.
- Candidate data is personal data.
General guidance, not legal or professional advice. Check your industry’s rules and your tools’ data terms.
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